Shipping policy

FOR CALIFORNIA RESIDENTS: All orders will ship Standard (UPS Ground) within 1 - 3 business day (all orders placed after 11am PST will ship the next business day) and you will receive tracking details via email when it is fulfilled by our warehouse. Please allow up to 3 business days for your order to arrive. 

FOR REST OF USA: All orders will ship Express (UPS 2Day) within 1 - 3 business day (all orders placed after 11am PST will ship the next business day) and you will receive tracking details via email when it is fulfilled by our third-party warehouse. Please allow up to 3 business days for your order to arrive. 

FOR INTERNATIONAL ORDERS: Your order will ship within 1-3 business days and you will receive tracking details via email. Please allow 5-10 business days for your order to arrive as it will likely need time to clear customs. 

Please keep in mind bad weather, natural disasters, global conflicts, short staff and other factors can delay your shipment. Feel free to reach out to us if you have any trouble, contact@miaou.com

Please visit our FAQ page for more information. Feel free to chat with us directly on the our website from 10am-5pm PST, or email us at contact@miaou.com for any questions.