Refund policy

All US (domestic) returns for store credit or exchange only. We do not offer refunds. Returns can be processed through our online return portal. Returns are subject to a $9.95 processing fee which is deducted from your refund. Exchanges are free.

For International returns, please use this portal. All shipping fees and duties are to be paid by the customer.

Just enter your order number and shipping zip code associated with your most recent order to get started.

Returns for a exchange or store credit are accepted within 14 days of placing your order.

*Please note that all SALE items are FINAL sale and are not eligible for return.

Please visit our FAQ page for more information. Feel free to email us at contact@miaou.com for any questions.